Friday, August 27, 2010

Improvements promised at Dundee Bus Station

I recently wrote to the Operations Manager of Stagecoach Strathtay as follows :

"I have received complaints about an alleged lack of staffing at the Seagate bus station – people saying there are few staff on, it taking ages to be served, people missing buses as a result. Can you advise me of the current situation? Many thanks."

I have received the following positive response :

"Fraser

Seagate Bus Station is currently under review and staffing levels is high on the agenda.

The staffing of the above is currently split between ourselves and Citylink but I agree the present set up is not working.

We are also relocating our Admin staff back to the Bus Station from (the Stagecoach offices at) Smeaton Road later this year which will rectify all the problems."