Protect your pipes - be prepared in winter

From Scottish Water :

As we come into the colder weather, Scottish Water is advising customers in communities across Scotland to prepare their homes for winter.  

Our winter advice encourages anyone with a home, holiday home or business premises to take action to heat, insulate and protect their properties.

Visit www.scottishwater.co.uk/winter where you can find winter information and customers can also find further information online about their pipework responsibilities by visiting www.scottishwater.co.uk/responsibility.

Additional Scottish Water Works - Fyffe Street/Eassons Angle #dundeewestend

From the Corporate Affairs Officer at Scottish Water :

I have been made aware from our contractors CWA who are carrying out our water mains upgrade works in Dundee of an additional piece of work to take place within your ward.

This work was originally planned previously however due to issues with the proposed backfeed (to reduce amount of customers affected) the work was unable to be completed.

I have been informed that the work will now take place from Monday 20th November for approximately 2 weeks.  The work involves the lining of existing water mains in Fyffe Street (near junction with Benvie Road).  

There may also be some work required in Easson’s Angle however at this stage nothing has been confirmed.  I will keep you updated when I have confirmation.

The work in Fyffe Street will not involve any road closures and access will be maintained at all times.

Scottish Water clarifies additional works in Blackness Road

Scottish Water has now clarified to councillors the details of additional works in Blackness Road, following criticism by me about the fact that the road is being dug up again just months after the original disruption in the street was completed.

Scottish Water’s Corporate Affairs Officer has now advised :

“As you will be aware we have carried out work in Blackness Road earlier this year.  Unfortunately, following the earlier work, some sections of the water main which were originally flushed have now been identified as requiring to be re-lined as per the other mains in this area.  Unfortunately, this means we will have to return to Blackness Road to carry out this work.

There are essentially 3 sections to this work.   Section 1 is from approximately Annfield Road to opposite the Fire Station.  Section 2 is from Rosefield Street to approximately the bus stop opposite Annfield Road.  Section 3 involves a small section of open cut mains replacement at the junction of Glenagnes Road.

Work is scheduled to be carried out starting on the 9th October and is expected to take approximately 2 weeks.  We will be able to carry out these works using temporary traffic lights which will be manned during peak times to ensure the traffic is kept moving as much as possible.  There will be no road closure required.  The section of work at Glenagnes Road will not require traffic lights but will be done under localised give and take traffic management.  These works have also been planned to coincide with local school holidays to try and further reduce any disruption caused.

Some customers will have some disruption to their water supply during these works.  All affected customers will receive notice prior to any planned interruption.

We are fully aware regards the previous disruption caused by the work carried out before and we will do all we can to keep any disruption to a minimum.”

I have already made clear to Scottish Water how concerned I am at further disruption to the east end of Blackness Road just months after the completion of works by Scottish Water.    The previous works by Scottish Water ended as recently as March and Scottish Water did finish in nearby Blackness Street until last May.   

I am also concerned that, in addition to roads disruption, the company has said that some residents and local businesses will have disruption to their water supply.   It should be remembered that its only months since the previous disruption and the local community is seriously asking why Scottish Water failed to do all the work it had to do the first time around.

I have sought assurances that the company will do all it can to minimise the effect on the local area and its residents.

Scottish Water works - Blackness Street - an update

Scottish Water is writing to residents in Blackness Street to unfortunately advise of a further delay in completing infrastructure works in the street.

This is due to the deteriorated condition of the existing water main which meant a requirement to change the method of mains upgrade to open cut replacement.    This has meant progress has been much slower than anticipated as it is necessary to lift, clean and relay the old cobble stones to ensure the area is reinstated correctly after the new pipe is installed. 

Open cut which means full replacement of pipes and is a longer process than sliplining.

Scottish Water's update to residents reads :

"As you will be aware we are currently working in Blackness Street upgrading the water pipes to ensure you continue to enjoy clear, fresh drinking water, and reduce the chance of pipes bursting. 

Due to the condition of the existing water main we have been required to change the method of mains upgrade to Open cut replacement.  This has meant progress has been much slower than anticipated as it is necessary to lift, clean and relay the old cobble stones to ensure the area is reinstated correctly after the new pipe is installed.

Work will continue in Blackness Street for a further 4 – 6 weeks : 

• There will be some roadworks during the dates above. This will include the use of temporary traffic management.  There will be NO road closures during these works.  Please follow all signs put in place. Local access will be maintained wherever possible. Pedestrian access will be maintained at all times.

• There will be parking restrictions in place however access will be maintained at all times.

• We may need to turn off your water supply. If we do, we will send you further information 

at least 48 hours in advance, detailing the dates and times that your supply will be affected and what to do. 

• During the works you may experience a change in water pressure and/or discoloured water. If this happens don’t be alarmed, turn on the cold water tap in your kitchen, let the water flow slowly until it runs clear. 

• Please note that this is part of a wider programme of work and dates maybe subject to change depending on progress.

Thank you for your continued patience and understanding while we complete this essential work and see below for details of how to keep up to date with what we are doing in your area."

Blackness Road area - roadworks clarification

Residents will have noted that the temporary traffic lights on Blackness Road at the Glamis Road/Glamis Drive roundabout (see right) have disappeared.     However, this is unfortunately not because the works by Scotland Gas Networks (SGN) are completed.

I have been updated by Scotland Gas Networks' Team Manager as follows :

"Unfortunately our work at the Glamis Road roundabout is well behind schedule due to the ground conditions we are encountering.   However, as Scottish Water (SW) is programmed to start in Blackness Road shortly which would conflict with our work, we are lifting the traffic management at the roundabout before they start and will return to complete our work here after SW have finished.  

In the meantime we will be continuing on Glamis Road itself as this won’t disrupt traffic, and will also be returning to Perth Road to complete the service works and mains abandonment which we had to abort previously.

Scottish Water is starting Blackness Road 20th February for approximately 2 weeks so we’ll be back at the roundabout probably mid March for about 2 weeks."

The Scottish Water work is further east on Blackness Road.   The City Council has further updated me as follows : 

"The SW work will start 20 February at Glenagnes Road junction.    The second week they will move south to Rosefield Street for the second week.

Once SW is complete on their section of Blackness Road, SGN will return to Blackness Road Glamis with their original set up to complete works there. 

As SGN intimated, it will utilise the two weeks of 20/27 February, when SW are in Blackness Road, to complete the remaining services connections left behind in Perth Road at Arnhall Drive area."

Getting things done - Annfield Street

Residents have expressed concern to me that the temporary barriers round Scottish Water's contractor's works in Annfield Street have fallen over, partially blocking the road - see below :

I have drawn this to the attention of Scottish Water and requested these be reinstated and properly secured as soon as possible.

Peddie Street - Scottish Water works

Last week, following complaints from residents that the Scottish Water works (and excavations) were running over their planned finish date, I received an assurance from the company that the road would be returned to normal by close of play last Friday.

However, this did not happen as the photo (right) taken at the weekend highlights.

I contacted Scottish Water over the weekend and their Community Manager has responded :

"Sorry to hear this as we were informed this would be completed and removed on Friday.  

I will pick up with the project team and establish why this has not happened."

I am anxious this is resolved ASAP given the disruption to residents, including loss of parking.

Scottish Water further proposed works - minor change

Further to my update yesterday about the works planned for Blackness/City Road/Lochee Road and surrounding areas, at the drop-in event at the Mitchell Street Centre on Thursday, I discussed the timetable and, in particular, trying to minimise inconvenience to residents as far as possible - including the schools at the West End campus - St Joseph's Primary, Victoria Park Primary and Balgay Hill Nursery.

I now give below a further update from Scottish Water that makes a minor change :

As the next phase of a £5 million project to upgrade water mains and secure the supply and high quality of drinking water in Dundee begins this month, Scottish Water is advising of a minor change to the work schedule.

Work is currently on-going and on schedule in the Perth Road area of the city and the next stage, which is due to begin next week, will see work in the Blackness Road/City Road and Lochee Road areas.

This phase of the upgrade is expected to take 10-12 weeks in total and there will be traffic management measures in place on a rolling programme.

Following a successful information event in the city and after consultation with customers, Scottish Water are adjusting the timetable for some of the work to minimise any inconvenience to pupils starting back at local schools in the Blackness Road area.

Work in and around this area will now be done at a more convenient time, which will be confirmed at a later date.

Changes to the schedule mean as it stands now, work starts on August 9th in the following streets:

• Abbotsford Street

• Annfield Street - Road Closure

• Blackness Street – Road Closure

• Ure Street – Road Closure

The work due to start on this date which would see the closure of Peddie Street in this phase has been put back to minimise disruption as schools return.

The rolling programme of work was due to move on to the Blackness Road area with an estimated start date of 15th August, but to minimise disruption to pupils returning to school most of this work will be put back to a later date. 

Work scheduled for Blackness Road and Rosefield Street will now go ahead at a later date, to be confirmed, but the work estimated to start on this date that sees the closure of Rosefield Place will still go ahead as planned.

The rolling programme of works then continues as scheduled on the following streets with an estimated date of 22nd August:

• City Road/Milnbank Road – Road Closure with diversions in place.

The work also moves on to the Lochee Road section with this split into four phases to minimise disruption in the area, with an estimated start date of 22nd August:

• Logie Street: Loons Road to City Road. South bound closure between these two junctions with associated lane width restrictions at Logie Street/Loons Road signalised junction. Rankine Street closed north bound. Associated side street closure of Muirton Road. Diversions will be in place.

• Lochee Road: City Road to Tullideph Road. Two way traffic flow maintained. No road closure required. The Lochee Road rolling section has an estimated start date of 29th August.

• Lochee Road: Tullideph Road to Dudhope Terrace. Closed south bound between these two junctions. Associated side street closures of Cleghorn Street and Rankine Street. Associated lane width restrictions at Lochee Road/Rankine Street junction. Diversions will be in place.

• Lochee Road: Dudhope Terrace to Park Street. Closed south bound between these two junctions. Associated side street closure of Lower Pleasance. Associated lane width restriction at Lochee Road/Polepark Road signalised junction. Diversions will be in place.

The next stage of rolling work in this phase then takes place in the following streets with an estimated start date of 12th September:

• St Mary's Place 

• Mitchell Street

• Benvie Road – Road Closure

• Fyffe Street – Road Closure/Parking Restrictions

• Eassons Angle

Local access will be maintained wherever possible on affected roads.

The exact timing of each part of the work will be confirmed as the rolling progresses, and updates will be posted on the Scottish Water website.

Work on Peddie Street, Blackness Road and Rosefield Street will now go ahead at a more convenient date and notice of the work will be given to customers well in advance.

I also give below the City Council's Temporary Traffic Order covering these works :

Dundee City Council proposes to make an Order under Section 14(1) of the Road Traffic Regulation Act 1984 for the purpose of facilitating Scottish Water mains renewal works.  The Order is expected to be in force for 22 weeks from 8 August 2016.  Its maximum duration in terms of the Act is eighteen months.

The effect of the Order is to prohibit temporarily all vehicular traffic in (1) Annfield Road between Annfield Row and Blackness Road, (2) Annfield Street, (3) Blackness Road between Glenagnes Road and Forest Park Road, (4) Blyth Street between City Road and Fleuchar Street, (5) Benvie Road between Cleghorn Street and Fyffe Street, (6) Fyffe Street between Eassons Angle and Lawrence Street, (7) Fleuchar Street between Eassons Angle and Blyth Street, (8) City Road between Baxter Street and Rosefield Street, (9) City Road between Logie Street and Tullideph Road, (10) Peddie Street between Corso Street and Blackness Road, (11) Rosefield Street and (12) Ure Street.

The closures are planned to run in the advertised order but this may be subject to change and more than one road may be closed at any one time.  The one-way order relating to Blackness Street will be rescinded during that phase of the works.

Alternative routes will be available via (1) Annfield Road/Peddie Street/Blackness Road, (2) Peddie Street/Blackness Road/Annfield Road, (3) Bellfield Street/Hawkhill/Blackness Avenue, (4) Milnbank Road/Eassons Angle/Fleuchar Street, (5) Fyffe Street/Polepark Road/Lochee Road/Cleghorn Street, (6) Eassons Angle/Milnbank Road/Polepark Road, (7) Eassons Angle/Milnbank Road/City Road/Blyth Street, (8) Rosefield Street/Blackness Road/Glenagnes Road/Scott Street, (9) Tullideph Road/Lochee Road/Logie Street, (10) Corso Street/Blackness Avenue/Seymour Street, (11) Blackness Road/Glenagnes Road/Scott Street/City Road and (12) Bellfield Street/Ure Street.

If you have any queries please contact the Network Management Team on 433082.

Scottish Water information event at Mitchell Street Centre

Yesterday, I attended a Scottish Water information event at the Mitchell Street Centre about the next phase of the water mains upgrade in the West End, which will follow on from the current work in Perth Road/Nethergate, which is thankfully thus far on schedule, meaning a return to roads normality in the Nethergate and Perth Road shopping area later this month.

The well-attended event updated residents on this next stage, which is due to begin next week, and will see work in the Blackness Road/City Road and Lochee Road areas.

This phase of the upgrade is expected to take 10-12 weeks in total and there will be traffic management measures in place on a rolling programme.

Work starts on 9th August, in the following streets initially:

• Abbotsford Street

• Peddie Street - Road Closure

• Annfield Street - Road Closure

• Blackness Street – Road Closure

• Ure Street – Road Closure

The rolling programme then moves onto the following streets with an estimated start date of 15th August:

• Blackness Road: closed in both directions between Glenagnes Road and Bellfield Street. Diversions will be in place.

• Rosefield Place - Road Closure

• Rosefield Street - Road Closure

The rolling programme of works then continues on the following streets with an estimated date of 22nd August:

• City Road/Milnbank Road – Road Closure with diversions in place.

The work also moves on to the Lochee Road section with this split into four phases to minimise disruption in the area, with an estimated start date of 22nd August:

• Logie Street: Loons Road to City Road. South bound closure between these two junctions with associated lane width restrictions at Logie Street/Loons Road signalised junction. Rankine Street closed north bound. Associated side street closure of Muirton Road. Diversions will be in place.

• Lochee Road: City Road to Tullideph Road. Two way traffic flow maintained. No road closure required. The Lochee Road rolling section has an estimated start date of 29th August.

• Lochee Road: Tullideph Road to Dudhope Terrace. Closed south bound between these two junctions. Associated side street closures of Cleghorn Street and Rankine Street. Associated lane width restrictions at Lochee Road/Rankine Street junction. Diversions will be in place.

• Lochee Road: Dudhope Terrace to Park Street. Closed south bound between these two junctions. Associated side street closure of Lower Pleasance. Associated lane width restriction at Lochee Road/Polepark Road signalised junction. Diversions will be in place.

The final stage of work in this phase then takes place in the following streets with an estimated start date of 12th September:

• St Mary's Place 

• Mitchell Street

• Benvie Road – Road Closure

• Fyffe Street – Road Closure/Parking Restrictions

• Eassons Angle

The exact timing of each part of the work will be confirmed as the rolling progresses, and updates will be posted on the Scottish Water website.

Local access will be maintained wherever possible on affected roads.

The work involves the lining and flushing of existing water mains, as well as some open cut mains replacement – so some temporary disruption to water supply will occur and all customers affected will be given notice of any disruption in advance.

A couple of photos from yesterday's drop-in event are below :

Scottish Water - further consultation event

With the Scottish Water infrastructure works currently in the Nethergate/Perth Road shopping area and hopefully concluding later this month, the work then moves to the Blackness Road area running up City Road and adjacent streets to the Lochee Road area.

Scottish Water has advised of a consultation event about this tomorrow as follows :

What we are doing :    We are upgrading the water pipes to ensure you continue to enjoy clear, fresh drinking water, and reduce the chance of pipes bursting. The work will involve the lining and flushing of existing water mains in and around the Blackness Road/City Road/Lochee Road areas of Dundee.  We would like to tell you about our plans and how this will affect you.

We are holding an Information Event at:

The Mitchell Street Centre, Mitchell Street, Dundee DD2 2LJ, ROOM 1 on Thursday 4th August 2016.  Please pop in anytime between 16.00hrs and 19.00hrs 

What you need to know :

• This planned work will involve disruption to the water supply in the area and may involve the need to boil water following any interruption to supply.

• There will also be extensive roadworks during our works. This will include the use of temporary traffic lights and lane/road closures which may also include access and parking restrictions.

• At our Information Event, our project team will be on hand to discuss our work, how it will be managed and answer any concerns you may.  Please come along.

• This work is part of a wider programme of work across Dundee.

Where are we working

To ensure the safety of our customers, there will be traffic management measures in place, at the following locations, on a rolling programme;

Logie Street, Blackness Road,

Lochee Road, Abbotsford Street,

St Mary Place, Peddie Street,

Mitchell Street,    Annfield Street,

Benvie Road, Blackness Street,

Fyffe Street, Rosefield Place,

Eassons Angle, Ure Street,

City Road,    Rosefield Street,

Milnbank Road.

Important Note:  Please note that depending on progress with work currently ongoing elsewhere in Dundee, we may be in a position to start work in some areas above week commencing 8th August 2016.  This means some customers may receive letters advising of upcoming work before our Information Event.  No works will start on site until after the Information Event has taken place.

Perth Road/Nethergate Scottish Water Work starts tomorrow

Further to my previous updates on the Scottish Water work planned for Perth Road (east of Sinderins) and Nethergate (west of Marketgait) - including the notice I published on 30th June about the bus arrangements - the notices below are a reminder from Scottish Water that the work starts tomorrow :

Water supply improvements in the West End

From the Regional Communities Team Manager at Scottish Water :

“I would like to take this opportunity to inform you of a Scottish Water project to improve the water supply in the Perth Road/City Road area of the city.

This project has been promoted to reduce the levels of iron in the drinking water in that area.    The work consists of approximately 10km of unlined cast iron mains which will be spray lined with a polyurethane lining and 10km of other mains which will be flushed or swabbed as appropriate. The work will proceed in sections of up to 150m per day.    Most properties will only experience one interruption to supply, for up to 12 hours.   Customers will be notified in advance to allow them to make alternative arrangements prior to the shut.    Businesses in the area will also be visited to discuss particular needs.    In exceptional circumstances some properties may experience more than one interruption but we will make every effort to avoid this. 

We plan to begin with the Perth Road section, starting at the Sinderins junction and working our way down to the West Marketgait junction.  This is currently programmed to start on site the 5th October and will last for approximately 6 weeks.    For the first 3-4 weeks we will be lining the water mains in Perth Road itself. In the interests of speed and safety,    DCC Roads Department has agreed to an eastbound lane closure of this section of Perth Road for the duration of this phase.

Once we have completed the works on Perth Road itself, the lane closure will be lifted and we will carry out lining works in some of the side streets (Shepherds Loan, Mid and West Wynd, St Peter St, etc) and elsewhere in the area (such as South Tay Street, West Port, Artillery Lane).”

Roseangle flooding tackled - News Release from Scottish Water @ScotWaterNews

News release

For immediate release

21st July 2014

FLOODING RISK REDUCED FOR ROSEANGLE RESIDENTS

Scottish Water has invested over £780,000 to investigate and resolve historic flooding issues, which have affected around 43 properties in Roseangle, Dundee.

Flooding had affected residents living in the area, largely due to blocked drains, however there had been a few occasions when the flooding occurred during heavy rain, with no blockage found, potentially due to a surcharging of the sewer.

West End Dundee City Councillor Fraser Macpherson said: “I am extremely pleased that this work has been carried out and grateful to Scottish Water for tackling the issue.

“It is very good news indeed for the local community that these flooding issues have been addressed which will hopefully ensure that residents are protected against flooding risk in the future.”

The work to alleviate the flooding was carried out by Gontmij, on behalf of Scottish Water. This involved carrying out a CCTV and manhole survey on the network in the immediate surroundings, to identify the main issues.

Following a series of investigations it was decided to install a new valve which will protect the affected properties by preventing further flooding from occurring.

Scottish Water’s Project Manager, James Weir, said: “The completion of this particular project in Roseangle has been welcomed by local residents, who are delighted with the work we have been able to carry out.

“Scottish Water is working incredibly hard to achieve further reductions in flooding and protect the surrounding environment. We are well aware the consequences of flooding can cause much misery and it’s vital we continue to work with our customers to reduce the number of incidents occurring.

“With over 80% of flooding from sewers caused by inappropriate items being disposed of in toilets and drains, we must encourage everyone to dispose of waste items properly, preventing needless flooding and in return help improve the environment. 

 “Scottish Water is committed to doing everything we can to help communities and customers by playing our part in tackling flooding and dealing with the impact of heavy rainfall. Since 2010 we have removed 260 properties from the internal and external flooding registers.

“Customers wishing to learn more about how they can play their part in protecting the water cycle should visit www.scottishwater.co.uk/cycle.”

Since forming in 2002, Scottish Water has invested £43.3m in the Dundee area. Scottish Water is continuing this work by investing heavily in Dundee in the 2010-15 investment period to improve water and waste water services across the region.

Scottish Water - Be Prepared For Winter Campaign

With the clocks change earlier today, it is an opportune moment to highlight Scottish Water's "Be prepared for winter" campaign:

Follow Scottish Water’s winter code and be prepared for winter!

Scottish Water has launched its winter campaign to encourage customers in communities across Scotland to follow their winter code - protect your pipes, be prepared and heat, insulate and protect your home.

We are also urging holiday homeowners, businesses, agents and landlords to take steps to heat, insulate and protect properties and any vacant commercial let properties.

Sean Batty from STV weather (pictured above) supports the launch of our winter 2013 campaign for the fifth year running.

Visit www.scottishwater.co.uk/winter where you can find winter information, films and advice. If you would like hard copies of our leaflet and poster, please feel free to email customermarketing@scottishwater.co.uk details of your request.

Further information can be found online about your pipework responsibilities, visit www.scottishwater.co.uk/responsibility.

Follow us on @scottish_water and www.facebook.com/scottishwater.

I'd like to take this opportunity to wish you a safe and happy winter season.

Scottish Water Team

Water supply restored to DD2 area

I have been advised by Scottish water’s Regional Community Manager that households in DD2 affected by water loss today have now had their supplies restored.   Scottish Water advised:

“I can confirm that supplies have been restored. Storage tanks in higher parts of the zone may take a little more time to replenish, but repairs have been carried out and supplies restored.”

I am grateful to Scottish Water for its prompt response to this matter.

Getting things done ... Manhole cover repairs on Perth Road

I have had complaints from constituents about the noise of loose manhole covers on Perth Road (junction with Pennycook Lane/Step Row in middle of Perth Road) and also at the junction with Ryehill Lane (again in the middle of Perth Road).   

It was particularly noticeable when an HGV went over them early morning or late at night.

I raised the matter with Scottish Water, who promised repairs to take place last Thursday so this problem is hopefully now resolved. 

Be prepared for winter

As in past years, I am highlighting Scottish Water's Winter Campaign - here's an update from Scottish Water's Regional Community Manager to local councillors:

Dear Councillors

Scottish Water is launching its 2012 winter campaign to encourage our customers to be prepared and ensure homes and businesses across Scotland are protected and prepared for the winter.  Communities across the country are being urged to follow Scottish Water’s winter code - a set of simple steps to protect your pipes, be prepared and heat, insulate and protect your home and business.

The campaign, which is being supported for the fourth year running by Sean Batty, the STV weather forecaster, will be communicated through a range of channels including advertising, our winter leaflet and poster, videos, social media channels and partnerships with a range of organisations, such as the Scottish Government, landlord and housing associations and plumbers’ federation SNIPEF.

Scottish Water is also ensuring that we are well equipped and can continue to deliver the best service to our customers in whatever weather the winter months may bring.

Follow Scottish Water's winter code and be prepared for winter

Scottish Water has launched its winter campaign to encourage customers in communities across Scotland to follow their winter code - protect your pipes, be prepared and heat,insulate and protect your home.

We are also urging holiday homeowners, businesses, agents and landlords to take steps to heat, insulate and protect properties and any vacant commercial let properties. 

Sean Batty from STV weather (pictured above) supports the launch of our winter 2012 campaign.

Visit www.scottishwater.co.uk/winter where you can find winter information, films and advice. If would like hard copies of our leaflet and poster, please feel free to email customermarketing@scottishwater.co.uk details of your request. 

Further information can be found online about your pipework responsibilities, visit www.scottishwater.co.uk/responsibility

Follow us on www.twitter.com/scottish_water and www.facebook.com/scottishwater

We'd like to take this opportunity to wish you a safe and happy winter season.

Scottish Water Team

Getting things done ... Perth Road water leak

Opposite Blackness Library on Perth Road, there has been a very noticeable water leak over the past few days.   See photo - right.    A number of residents have contacted me about it.

Scottish Water's Community Manager has advised me :

"I can confirm we attended on 10 January and are arranging to repair a faulty valve located outside 336 Perth Road.  My colleague will confirm on Monday a date for the repair and I will let you know."

Protect your pipes - be prepared

From Scottish Water's  Regional Community Manager to local councillors :

Scottish Water is launching its new campaign to encourage our customers to ensure homes and businesses across Scotland are protected and prepared for the winter.  Communities throughout the country are being urged to follow Scottish Water’s winter code - a set of simple steps to protect your pipes, be prepared and heat, insulate and protect your home and business.

The campaign, which is being supported by Sean Batty, the STV weather forecaster, is being spread through a range of measures including advertising, leaflets, videos, social media channels and partnerships with a range of bodies, such as landlord and housing associations and plumbers’ federation SNIPEF.

Scottish Water is also implementing various initiatives to ensure it is well equipped to continue to deliver the best service it can in the event of another severe winter.  

Sean Batty from STV weather (pictured above) supports the launch of Scottish Water's winter 2011 campaign.


Scottish Water news release :

Follow Scottish Water’s winter code and be prepared for winter!


We're launching our winter campaign to encourage customers in communities across Scotland to follow our winter code - protect your pipes,  be prepared and heat, insulate and protect your home.   We are also urging holiday homeowners, businesses, agents and landlords to take steps to heat, insulate and protect properties and any vacant commercial properties.


Visit www.scottishwater.co.uk/winter where you can find winter information, films and advice. If you would like hard copies of our leaflet and poster, please feel free to email customermarketing@scottishwater.co.uk details of your request.


Further information can be found online about your pipework responsibilities, visit www.scottishwater.co.uk/responsibility 


Follow us on twitter www.twitter.com/scottishwaterpr and facebook www.facebook.com/scottishwater

We'd like to take this opportunity to wish you a safe and happy winter season. 

Scottish Water Team