The revised 11/12 service poorly serves the area, with no buses before 9am or after around 3pm and absolutely nothing at the weekends. It is simply not a service that is fit for purpose – particularly for the elderly community. There are no buses to Ninewells Hospital during visiting hours and no weekend bus service at all.
I have been in correspondence with Lawrence Davie, Managing Director of National Express Dundee, who has promised that the bus company will monitor the situation and review the service in the coming months, but action to improve the service is needed promptly, given the concerns from residents – of which the following is typical :
“I am 77 years old and live in the Pentland area and am already missing the regular bus service we did have. I do, like many others in the area, have difficulties when walking any distance. There is now no bus between Ninewells Hospital and Pentland after 3pm when visiting hours start at 3pm”
Elsewhere in the West End, I welcome news from National Express Dundee that it has applied to the Traffic Commissioner to alter the 5A bus service timetable on its eastern leg to Broughty Ferry, to improve timetable reliability across the route. In the Perth Road area, the 5A has been really unreliable in terms of timetable so I welcome the bus company’s steps to address this, hopefully in the very near future.