TV problems - update

An update on Monday's blog entry on the TV reception problems : Last night's "Evening Telegraph" (click on headline above to view) carried an article about the matter, and Digital UK's response.

There was a further update in today's "Courier" - I have been in correspondence with Paul Hughes, National Manager for Scotland for Digital UK. Digital UK had no obvious solution at hand for the poor TV reception but Paul has offered to raise the matter with his broadcast team, although he felt that it may be a matter best resolved via Ofcom, the broadcasting regulator. I have already been in touch with Ofcom and have had an initial response from their Spectrum Customer Support Team as follows :

“I have passed this on to our interference team, who will be able to do a possible investigation for you and any information that they may know about this transmitter.”

Paul Hughes at Digital UK has also offered to check out specific postcodes for any localised problems.

I have made the point that the extent of the problems is such that there clearly is an issue with the Angus transmitter – I have had calls from people living as far away as Perth and the one thing virtually all people who have complained about the issue have in common is that they receive their TV pictures from the Angus transmitter, the main TV transmitter for the area, sited near Tealing. I am continuing to pursue the issue on behalf of residents.

I should also add that – aside from this particular reception issue – Digital UK has offered to attend a community public meeting in the West End to update residents on the digital TV switchover as it is now becoming quite close. The organisation has previously spoken to West End Community Council some time ago and I will certainly be taking up their offer as there are clearly a lot of issues residents have with the TV changes that are upcoming.