Sunday, 2 October 2016

VisitScotland - Dundee Visitor Information Centre

A constituent recently contacted me to say:

"Over the last six months I have personally guided three separate groups of visitors to the VisitScotland office in City Square.   Directions are sparse to say the least.   

Two groups had arrived by train and one by bus.   Driving past the train station I often see folks emerging with clearly no idea of which way to turn - never mind find their way the VisitScotland office."

I took this up with VisitScotland as its a very reasonable and pertinent point.    I have since received the following helpful response from VisitScotland :

"I was sorry to hear that some visitors were experiencing difficulty finding the Visitor Information Centre (VIC).

The issue of way marked signage is one that we are aware of and we have been in talks with the Local Authority to improve signage across the city. However, this matter has been complicated due to the on-going redevelopment works within the city. I have passed your email onto our Area Manager and they will see if there’s anything temporary we could do to sign post visitors to the VIC."