Monday 17 November 2008

Bus Service 2A - an update

On 7th November (see http://www.dundeewestend.com/2008/11/further-bus-concerns.html) I mentioned that I had asked the City Council's Acting Head of Transportation to meet with Travel Dundee regarding concerns raised with me about the 2A bus service. Today's Courier gives an update on the situation - click on headline above to view.

The 2A service has had its route altered, now missing out Blackness Avenue for example, and not only do the various route changes mean that numerous pupils no longer have the service passing near to their homes, parents have also complained to me that the bus is now failing to reach the school in time for the start of the school day.

Parents have complained that because the bus is not getting to the school until around 9.10am – too late for the start of registration classes – pupils on the 2A now have to get off the bus at a stop closer to the Stack Leisure Park and walk from there to the school, crossing a busy street at the peak of morning traffic, and they are lucky to get to school just on time before the bell rings. The previous 2A service reached the school in plenty time for the start of the school day.

City Council officials have now raised the concerns with Travel Dundee at a meeting last week. The company said it was monitoring the situation but I feel that early action to revert to the old route and timings is vital.

I am now making arrangements through the City Council’s Acting Head of Transportation to meet with the Managing Director of Travel Dundee to discuss this service and also learn of progress the bus company has made in terms of its response to the numerous councillors’ concerns about services across the City that were raised at a meeting with the bus company last month.

Travel Dundee did promise feedback in relation to these concerns and I am anxious to see what progress the company is making in terms of addressing these.