Monday 30 March 2009

West End TV reception complaints

As reported in today's 'Courier', I have, over the past few days, highlighted complaints from numerous residents in parts of the West End over reduced and poor television reception in recent weeks.

I have been contacted by a number of residents who had expressed concern about their recent poor TV reception. Most receive ‘traditional’ analogue services from local transmitters at Tay Bridge or Angus, and residents have said they were concerned that this was because of work on transmitters to prepare for the digital switchover, which takes place in the STV North region next year.


I have
spoken with Arqiva, the company that owns and manages TV transmitters across the UK, and, although they accept that there may be some disruption to services nearer to the time of the switch-over from analogue to digital, they have assured me that there should be no disruption for Angus and Tay Bridge viewers at the moment. There is, however, engineering work on-going at the Craigkelly transmitter, resulting in breaks in service and possible poor reception, although only a minority of viewers in Dundee get their TV signals from this transmitter situated in Fife.

Further details are available on the UK digital website - click on headline above to view.

I would be interested to hear from any other residents who are finding they are getting poor TV signals at the moment because there is something of a pattern with this – and am happy that any resident with such a complaint contacts me at the City Chambers, at my surgeries, calling me on 459378 or e-mailing tvproblems@frasermacpherson.org.uk.

I am continuing to liaise with Digital UK and with Arqiva on this matter.